Privacy Policy

We collect information that you voluntarily provide when you enquire about our interior design services, request a consultation, or communicate with us. This includes your full name, email address, phone number, postal address, and details about your project requirements such as property type, budget range, and design preferences.

When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, device information, pages visited, and the date and time of your visit. This data helps us understand how visitors interact with our site and improve your browsing experience.

If you engage our services, we may also collect additional information necessary to deliver our design solutions, including property measurements, photographs of your space, and any documentation related to your project.

Your personal information is used to respond to your enquiries, schedule consultations, prepare design proposals, and deliver the interior design services you have engaged us for. We use your contact details to communicate project updates, share design concepts, and coordinate with contractors and suppliers on your behalf.

We may use your email address to send you updates about our services, new portfolio projects, and industry insights that may be of interest to you. You may opt out of these communications at any time by contacting us directly or using the unsubscribe option provided in our emails.

Technical data collected from website visits is used in aggregate to analyse site performance, identify areas for improvement, and ensure our website functions correctly across different devices and browsers.

We do not sell, trade, or rent your personal information to third parties. Your privacy is of utmost importance to us, and we treat all client information with the highest level of confidentiality.

In the course of delivering our design services, we may share limited project-related information with trusted partners, including architects, contractors, suppliers, and craftspeople who are directly involved in your project. These parties are bound by confidentiality obligations and may only use the information for the specific purpose of fulfilling their role in your project.

We may disclose your information if required to do so by law, regulation, or legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our security practices include encryption of data in transit, secure storage systems, and restricted access controls.

While we take every reasonable precaution to safeguard your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection within our capabilities.

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, understand site usage patterns, and improve our services.

We use essential cookies that are necessary for the website to function properly, as well as analytics cookies that help us understand how visitors navigate our site. You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

You have the right to access, correct, update, or request deletion of your personal information at any time. You may also object to or restrict certain processing of your data, and you have the right to data portability where applicable.

If you wish to exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection legislation.

You also have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been infringed.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Project-related information is typically retained for a period of seven years following the completion of a project.

When your data is no longer required, we will securely delete or anonymise it in accordance with our data retention policies and applicable regulations.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any material changes will be communicated by posting the updated policy on our website with a revised effective date.

We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services following any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us. We are committed to addressing any concerns promptly and transparently.

You may reach us by email, telephone, or by visiting our studio. Our contact details are available on our Contact page. We aim to respond to all privacy-related enquiries within 48 hours.